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Alaska Airlines, Inc. Contract of Carriage

Revised March 7, 2024


Domestic Carriage and/or International Carriage of Passengers and Baggage provided by Alaska Airlines, Inc. ("Alaska"), as well as by other Carriers operating flights on behalf of Alaska under a capacity purchase or other agreement, including, but not limited to, our regional partners Horizon Air Industries, Inc. ("Horizon"), and SkyWest Airlines, Inc. ("SkyWest"), are subject to the terms and conditions of this Contract of Carriage, in addition to any terms and conditions printed on or in any Ticket or e-Ticket receipt. In addition, Alaska may sell tickets operated by one or more of our Codeshare Partners, and such tickets would also be subject to this Contract of Carriage except as stated herein. By purchasing a Ticket or accepting Domestic Carriage or International Carriage on Alaska and/or Alaska’s regional partners or Codeshare Partners, the Passenger agrees to be bound by all of the terms and conditions of this Contract of Carriage, and no covenants at law or in equity shall be implied or incorporated. This Contract of Carriage is subject to applicable laws, regulations and rules imposed by U.S. and foreign governmental agencies. In the event of a conflict between the terms of this Contract of Carriage and such applicable laws, regulations or rules, the latter shall apply.
View all rules Regla 1. Definiciones Regla 2. Formato Estándar de Reglas Electrónicas para la Tramitación de Tarifas Regla 3. Aplicación del Contrato Regla 4. Boletos Regla 5. Reservaciones Regla 6. Programación de Itinerarios, Reprogramación de Itinerarios y Escalas Regla 7. Cancelación de Reservaciones y Prácticas Prohibidas Regla 8. Responsabilidad por Demoras, Cancelaciones y Rechazo de Embarque Regla 9. Documentos de Viaje—Responsabilidad del Pasajero Regla 10. Revisión de Pasajeros y Equipajes Regla 11. Negativa de Transporte Regla 12. Servicios Especiales Regla 13. Aceptación de Niños Regla 14. Aceptación de Animales de Servicio Regla 15. Aceptación de Equipaje Regla 16. Servicios con Código Compartido Regla 17. Reembolsos Regla 18. Tarifas, Cargos y Divisas Regla 19. Limitaciones Adicionales de Responsabilidad para  Transporte Internacional Regla 20. Consentimiento para el Uso de Datos Personales

Rule 9. Travel Documents—Responsibility of Passenger

  1. Compliance with Regulations: The Passenger shall comply with all laws, regulations, orders, demands, or travel requirements of countries to be flown from, into, or over, and with all rules, regulations, and instructions of Alaska. Alaska shall not be liable for any aid, assistance or information provided by any agent or employee of Alaska to any Passenger in connection with obtaining necessary documents or complying with such laws, regulations, orders, demands, requirements, or instructions, whether given orally, in writing, or otherwise, or for the consequences to any Passenger resulting from his/her failure to obtain such documents or to comply with such laws, regulations, orders, demands, requirements, or instructions.
  2. Each Passenger desiring transportation across any international boundary is responsible for obtaining and presenting all necessary travel documents, including documentation required for entry and exit from each country, which shall be in good condition, and for complying with the laws of each country flown from, through or into which he/she requests transportation. Alaska reserves the right to seek reimbursement from the Passenger for any loss, damage, or expense suffered or incurred by Alaska by reason of such Passenger's failure to do so. Where legally permitted, Alaska reserves the right to hold, photocopy or otherwise reproduce a travel document presented by any Passenger. Alaska also reserves the right to deny boarding to any Passenger whose necessary travel documents are not in good condition or which otherwise do not comply with laws of the specific country the Passenger is departing from, transiting through, or traveling to.
  3. Subject to applicable laws and regulations, the Passenger must pay the applicable fare whenever Alaska, on government order, is required to return a Passenger to his/her point of origin or elsewhere due to the Passenger's inadmissibility into/or deportation from a country. The fare will be the applicable fare in effect at the time of the original Ticket's issuance. Any difference between the applicable fare and the fare paid will be collected from or refunded to the Passenger, as the case may be. Alaska will apply to the payment of such fares any funds paid by the Passenger for unused Carriage or any funds of the Passenger in possession of Alaska. The fare collected for Carriage to the point of refusal of entry or deportation will not be refunded by Alaska unless the law of such country requires that the fare be refunded.
  4. Customs Inspection: If required, the Passenger must attend inspection of his/her Baggage, checked or unchecked, by customs or other government officials. Alaska accepts no responsibility toward the Passenger if the latter fails to observe this condition. If damage is caused to Alaska because of the Passenger's failure to observe this condition, the Passenger shall indemnify Alaska therefor.
  5. Government Regulation: No liability shall be attached to Alaska if Alaska in good faith determines that what it understands to be applicable law, government regulation, demand, order or requirement, requires that it refuse and it does refuse to carry a Passenger.
  6. This Rule and its limitations includes, but is not limited to, travel documents related to travel by minors. Some countries require special documents for minors traveling with only one parent to/from an international destination. This includes, but is not limited to, the Mexico Minor Letter of Consent, which is available on alaskaair.com. Parents/legal guardians of minors are responsible for compliance with all requirements and procedures for minors traveling internationally, which may include, but may not be limited to, documentary evidence, such as a notarized letter of relationship and permission for the Child's travel from the birth parent(s) or legal guardian(s) not present.