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Alaska Airlines, Inc. Contract of Carriage

Revised March 7, 2024


Domestic Carriage and/or International Carriage of Passengers and Baggage provided by Alaska Airlines, Inc. ("Alaska"), as well as by other Carriers operating flights on behalf of Alaska under a capacity purchase or other agreement, including, but not limited to, our regional partners Horizon Air Industries, Inc. ("Horizon"), and SkyWest Airlines, Inc. ("SkyWest"), are subject to the terms and conditions of this Contract of Carriage, in addition to any terms and conditions printed on or in any Ticket or e-Ticket receipt. In addition, Alaska may sell tickets operated by one or more of our Codeshare Partners, and such tickets would also be subject to this Contract of Carriage except as stated herein. By purchasing a Ticket or accepting Domestic Carriage or International Carriage on Alaska and/or Alaska’s regional partners or Codeshare Partners, the Passenger agrees to be bound by all of the terms and conditions of this Contract of Carriage, and no covenants at law or in equity shall be implied or incorporated. This Contract of Carriage is subject to applicable laws, regulations and rules imposed by U.S. and foreign governmental agencies. In the event of a conflict between the terms of this Contract of Carriage and such applicable laws, regulations or rules, the latter shall apply.
View all rules Regla 1. Definiciones Regla 2. Formato Estándar de Reglas Electrónicas para la Tramitación de Tarifas Regla 3. Aplicación del Contrato Regla 4. Boletos Regla 5. Reservaciones Regla 6. Programación de Itinerarios, Reprogramación de Itinerarios y Escalas Regla 7. Cancelación de Reservaciones y Prácticas Prohibidas Regla 8. Responsabilidad por Demoras, Cancelaciones y Rechazo de Embarque Regla 9. Documentos de Viaje—Responsabilidad del Pasajero Regla 10. Revisión de Pasajeros y Equipajes Regla 11. Negativa de Transporte Regla 12. Servicios Especiales Regla 13. Aceptación de Niños Regla 14. Aceptación de Animales de Servicio Regla 15. Aceptación de Equipaje Regla 16. Servicios con Código Compartido Regla 17. Reembolsos Regla 18. Tarifas, Cargos y Divisas Regla 19. Limitaciones Adicionales de Responsabilidad para  Transporte Internacional Regla 20. Consentimiento para el Uso de Datos Personales

Rule 5. Reservations

  1. Alaska does not guarantee allocation of any particular space in the aircraft. Seat assignments, regardless of class of service, are not guaranteed and are subject to change without notice. Alaska reserves the right to reseat a Passenger for any reason, including from a seat for which an additional fee has been paid, and if a Passenger is improperly or erroneously upgraded to a different class of service. If a Passenger is removed from a seat for which a fee has been paid, and the Passenger is not re-accommodated in the same class of seat or a seat of equal or greater value, or if a Passenger is downgraded from a class of service and is not re-accommodated in a seat of an equal or greater class of service for which a fee has been paid, the Passenger may be eligible for a refund in accordance with Rule 17.
  2. No person shall be entitled to transportation without a valid, confirmed reservation. No reservation shall be considered a confirmed reservation until payment in full has been received by Alaska. A reservation for space on a given flight is valid when the availability and allocation of such space is confirmed in Alaska's reservation system. Subject to payment or other satisfactory credit arrangements, a valid Ticket will be issued by Alaska or Alaska's authorized agent indicating such confirmed space once the Ticket is purchased. Unless an earlier advanced ticketing deadline is imposed by the applicable fare rule, the reservation must be paid for and ticketed at least sixty (60) minutes before posted departure time, otherwise Alaska may cancel reservations and seat assignments of Tickets not yet purchased. Exception: Where other rules, including fare rules and federal regulation, provide for the issuance, validation, purchase, or refund of a Ticket within specific time limits, these specific time limits will apply.
  3. Alaska reserves the right to refuse Domestic Carriage or International Carriage to any person who has acquired a reservation in violation of applicable law or Alaska's Contract of Carriage, rules and regulations.
  4. At the time of reservation, Alaska requires the full name (consisting of full first and last name) for each Passenger to be entered into the name field of the reservation. Exception: Only one name will be required for reservations for Passengers whose passport or other government-issued form of identification reflects only one name.
  5. Because not all Passengers holding confirmed reservations actually use those reservations, Alaska may intentionally confirm a greater number of reservations for a flight than there are seats available in the aircraft. In that event, Alaska's obligation to the Passenger is governed by Rule 8 (Denied Boarding Compensation) and applicable law. A Passenger who obtains a Ticket that reflects confirmed space on a specific flight and date shall be regarded as having confirmed reserved space.
  6. Alaska may limit the number of Passengers carried at any fare level and certain fares will not necessarily be available on all flights. The number of seats made available on a given flight will be determined by Alaska.