Alaska Airlines, Inc. Contract of Carriage
Revised January 19, 2021
Domestic Carriage and/or International Carriage of Passengers and Baggage provided by Alaska Airlines, Inc. ("Alaska"), as well as by other Carriers operating flights on behalf of Alaska under a capacity purchase or other agreement, including, but not limited to, our regional partners Horizon Air Industries, Inc. ("Horizon"), and SkyWest Airlines, Inc. ("SkyWest"), are subject to the terms and conditions of this Contract of Carriage, in addition to any terms and conditions printed on or in any Ticket or e-Ticket receipt. In addition, Alaska may sell tickets operated by one or more of our Codeshare Partners, and such tickets would also be subject to this Contract of Carriage except as stated herein. By purchasing a Ticket or accepting Domestic Carriage or International Carriage on Alaska and/or Alaska’s regional partners or Codeshare Partners, the Passenger agrees to be bound by all of the terms and conditions of this Contract of Carriage, and no covenants at law or in equity shall be implied or incorporated. This Contract of Carriage is subject to applicable laws, regulations and rules imposed by U.S. and foreign governmental agencies. In the event of a conflict between the terms of this Contract of Carriage and such applicable laws, regulations or rules, the latter shall apply.
Rule 4. Tickets
- Except as otherwise provided in this Rule or required by the applicable local law of a foreign jurisdiction, any Ticket issued by Alaska on Alaska Ticket stock will be valid for transportation for one (1) year from the date on which transportation commences at the point of origin as designated on the original Ticket or, if no portion of the Ticket is used, one (1) year from the date of issuance of the original or reissued ticket, whichever is later. When an unused published fare Ticket is reissued, the new Ticket validity on the reissued ticket will be determined from the date the Ticket was reissued. Tickets that are nonrefundable as specified in the fare rule will be valid for transportation for one (1) year from the date of issuance of the original Ticket and will be subject to any and all applicable change fees. Any portion of a nonrefundable Ticket that is not applied to future travel within the applicable time period will be forfeited and will not be refunded or applied to future travel beyond the applicable time period. Tickets that are both nonrefundable and nonchangeable as specified in the fare rule, even if unused, have no residual value and cannot be applied to the purchase of future travel.
- A Ticket will not be issued, and Alaska will not be obligated to carry any Passenger, until the Passenger has paid the applicable fare or has complied with credit arrangements established by Alaska. A Ticket will be valid only for flight(s) for which confirmed reservation(s) have been made. No person shall be entitled to transportation except upon presentation of a valid Ticket or proof of identification acceptable to Alaska to confirm that transportation has been purchased. Such Ticket shall entitle the Passenger to transportation subject to this Contract of Carriage and only between points of origin and destination and via the routing designated thereon. The Passenger must be in compliance with any other requirements of the Passenger's fare class. A Passenger holding an unused open-date Ticket or portion thereof for onward travel, or who wishes to change a ticketed reservation to another date, shall not be entitled to any preferential right with respect to the obtaining of reservations.
- Flight coupons will be honored only in the order in which they were intended to be used, and only if all unused flight coupons and Passenger coupons are presented together.
- A Ticket that has not been validated, or which has been altered, mutilated or improperly issued, shall not be valid. Tickets shall not be valid if reservations are cancelled pursuant to Rule 7 or cancelled by the Passenger or his/her representative.
- The purchaser of the Ticket is considered to be the owner of the Ticket. If the purchaser cannot be determined, the Passenger whose name is on the Ticket is assumed to be the purchaser.
- Tickets are not transferable. Alaska is not liable to the purchaser of a Ticket for honoring or refunding any Ticket when presented by a person other than the person identified as the Passenger on the Ticket. If a Ticket is used by an unauthorized person with or without the knowledge or consent of the person to whom the Ticket was issued, Alaska will not be liable for the loss, destruction, damage, or delay of such unauthorized person's Baggage or other personal property, or for the death or injury of such unauthorized person arising from or in connection with such unauthorized use. As used herein, "unauthorized person" means any person other than the person to whom the Ticket is issued.
- Tickets may be purchased on credit, installment, or time payment plans lawfully in effect, subject always to Alaska's approval of credit.
- In addition to the otherwise applicable fare, a per Ticket booking service fee will be collected for all Tickets purchased through Alaska reservations or at airport locations. This booking service fee applies in addition to all applicable charges. Tickets are available for purchase without a service fee at alaskaair.com. For information about the amount of the booking service fee, please refer to our web site at www.alaskaair.com.
- Any tax or other charge imposed by government authority and collectable from a Passenger will be included in or added to the published fares and charges.
- A Passenger may exclusively occupy two adjacent seats on any Alaska flight (including flights operated by Horizon or SkyWest on behalf of Alaska Airlines), upon advance arrangement and payment of two applicable fares for the flight or flights on which two seats will be used and before travel on the first ticketed Segment, or if determined necessary by Alaska, and subject to space availability. The second seat will be purchased at the same fare paid for the first seat. A Ticket will be issued for each seat. Passengers who are unable to lower both armrests and/or who encroach upon any portion of the adjacent seat should book the number of seats needed prior to travel. Baggage allowance: Standard Checked Baggage charges and waivers apply for each Ticket purchased; standard Carry-on Baggage allowance applies per person, not per Ticket.
- Alaska may mandate the issuance of an e-Ticket regardless of market, Carrier, form of payment, or customer type (including Mileage Plan and participating Carrier frequent flyer members).
- Lost Tickets. See Rule 17.D.
- Tickets Accepted. Alaska will accept only its own Tickets or those of its Codeshare Partners. Any Tickets issued in conjunction with travel on another Carrier will not be accepted unless required by government regulation or at Alaska's sole discretion.
- If the Passenger is prevented from using a Ticket, or a portion of a Ticket, during the period of Ticket validity due to an Alaska flight cancellation or because Alaska is unable to provide space on a flight, Alaska will, without additional collection of fare, extend the Ticket validity period of such Passenger's Ticket until the first flight of Alaska on which space is available in the class of service for which the fare has been paid.
- The date when payment is made by credit card, or the Ticket invoice date established when payment is made by other acceptable form of payment, will constitute the date a Ticket is "issued" for purposes of determining the Ticket validity period under this Rule.
- Boarding Passes. Boarding passes may be obtained at alaskaair.com, through the Alaska mobile application, or at the airport from Alaska at: 1) e-Ticket check-in kiosks (where available); 2) skycap podiums (where available); or 3) Ticket counters. A boarding pass that has been altered, mutilated, or improperly issued shall not be valid and will not be accepted by Alaska. Boarding passes are nontransferable unless explicitly stated on the boarding pass. Alaska is not liable to the holder of a boarding pass for use of such a boarding pass when presented by a person other than the person to whom it was issued. If a boarding pass is used by a person other than the person to whom it was issued, Alaska shall not be liable for the loss, destruction, damage or delay of such unauthorized person's Baggage or other personal property or the death or injury of such unauthorized person arising from or in connection with such unauthorized use.