Wi-Fi for just $8
When you fly with us, staying connected is easy. On most flights, our streaming-fast satellite Wi-Fi is available for only $8. During your flight, simply connect to our onboard Wi-Fi network and visit AlaskaWiFi.com to learn about the available options.
Most of our flights offer internet access inflight, however select 737-9 MAX aircraft and all Q400 aircraft, which are used on shorter flights, are not equipped with an internet system yet.
Streaming-fast satellite Wi-Fi
The majority of our fleet – including all Airbus aircraft – feature satellite Wi-Fi. You’ll be able to stream, browse and chat on board with internet that’s more like what you’re used to on the ground. Of course, getting internet moving at 500 mph is tricky, so please pardon any brief interruptions in the air.
Basic inflight internet is offered on E175 and select 737 aircraft. Keep up with email, browse the web or shop online with this basic connectivity. With this option, streaming and downloading large attachments aren’t supported. Basic internet service also isn’t available when flying to Hawaii, Mexico or Costa Rica. Basic Wi-Fi can be purchased for $8 on E175 aircraft. On 737s with basic Wi-Fi, the Wi-Fi price varies by flight.
With satellite internet service, you can expect.
Streaming-fast speedsConnect at speeds 20x faster than our basic inflight internet, fast enough to binge-watch series on Netflix™ or Amazon Prime™.
More coverage than everAnchorage. Orlando. Kona. Milwaukee. Mazatlán. Internet will be available inflight virtually everywhere we fly.
ConnectivityGate to gate connectivity.
Connect from the moment you board and stay connected until you arrive at your destination.
- Turn on your device's Wi-Fi, and choose "Alaska_WiFi" or “gogoinflight” network.
- Open your web browser and visit AlaskaWiFi.com.
- Choose what you’d like to do: free texting, entertainment, or the internet.
Tips to enhance your satellite Wi-Fi experience
When using free texting, turn your phone to silent or vibrate. Use headphones when listening to music or watching movies.
Mother Nature may have her way.
While you’ll now be able to use the system once your flight departs the gate, you may notice slower internet speeds during torrential rainstorms, while the aircraft is banking, or if there’s snow or ice on top of the plane. Also, service will be spotty north of the Arctic Circle, and will pause while flying over a small part of New Mexico and while the aircraft is being deiced.
Plan your uploads.
Our satellite internet system is speedy at downloading documents, but you may notice a delay with uploads. We recommend limiting the movement or uploading of large documents (those over 10 MB).
- Tap your Settings icon.
- Click the General tab.
- Hit the iTunes® and App Store.
- Use the toggle button to turn updates to the off position.
- Visit the Play Store.
- Click on settings.
- Tap Auto-update apps next.
- Make sure to select "Do not auto-update apps".
- Right-click on the OneDrive logo in your taskbar (next to the clock).
- Select “Pausing syncing”
- Toque la pestaña "Más" que se encuentra en la esquina superior derecha
- Select an amount of time to pause syncing, close to your flight length.
Can't get to the portal webpage?
Try clearing your internet browser cookies or visiting AlaskaWiFi.com in another browser.
Need help while inflight?
Click on the main menu button, then select “help” to chat with a support agent.
Have concerns about your Wi-Fi experience?
Contact our internet service provider aquí "Esto indica que el enlace lo lleva a un sitio externo que puede no tener las mismas políticas de accesibilidad o privacidad que Alaska Airlines. Al seleccionar el enlace de un socio, usted acepta compartir sus datos con estos sitios". for help during your flight, or our customer care team for help once you’ve landed.