Inflight internet and satellite Wi-Fi
When you fly with us, staying connected is simple. Most of our flights have either inflight internet, or satellite Wi-Fi. Only our Q400 planes do not have internet service.
Keep up with e-mail, post on social media, or shop online with Gogo ATG4 basic inflight internet, currently available on most of our aircraft on flights over North America, except flights to Mexico, Hawaii, and Costa Rica. See the coverage map for a more detailed look at where this service is available.
- Active el Wi-Fi de su dispositivo.
- Connect to the "gogoinflight" wireless network.
- Inicie su navegador web.
- Go to AlaskaWiFi.com and select a pass option.
See tips for using inflight internet.
Tips to enhance your inflight internet experience from Gogo
Save or favorite the Gogo in-air page – airborne.gogoinflight.com – in your browser.
Refresh drinks, not apps.
For those programs that auto-sync, make sure you pause background updates. Here's how:
- Toque el ícono de Configuración
- Toque la pestaña de iCloud
- Ingrese a Almacenamiento
- Hit the third tab down marked 'Manage Storage
- This will lead you to your Backup options. Make sure to turn off apps that automatically backup under your device.
- Diríjase a Configuración
- Toque la pestaña de Cuentas
- Toque la pestaña "Más" que se encuentra en la esquina superior derecha
- Desactive la sincronización automática.
Use webmail instead of Outlook to check your inbox.
Wait to send that TPS report.
Large attachments can slow things down, avoid sending while in the air.
Need more help? Get a full list of tips from Gogo "Esto indica que el enlace lo lleva a un sitio externo que puede no tener las mismas políticas de accesibilidad o privacidad que Alaska Airlines. Al seleccionar el enlace de un socio, usted acepta compartir sus datos con estos sitios"..
The future of inflight internet is coming.
Better inflight Wi-Fi is on its way. We're in the process of upgrading to Gogo 2Ku satellite Wi-Fi service, which will let you stream, browse, and chat from gate departure to gate arrival. The new service made its debut in April 2018, and will expand to most of our Boeing fleet (except 737-700 aircraft) and the entire Airbus fleet by the end of 2020. As this gradual installation of satellite Wi-Fi continues, check back here to stay updated on our progress.
On many of our planes without this new satellite Wi-Fi system, you'll still have internet access. Keep up with e-mail, post on social media, or shop online with inflight internet, currently available on our entire fleet of Airbus, Boeing, and Embraer jets. (Note: there is no WI-Fi service on our Bombardier Q400 aircraft.) Coverage is available while flying over the continental US, Canada, and parts of Alaska.
Limited time offer! $100 statement credit + 40,000 bonus mile offer.
Plus, stay connected in the sky with our Gogo and ViaSat Wi-Fi, and receive 20% back as a statement credit when you pay with your Alaska Airlines Visa Signature® card.Apply now This indicates a link to an external site that may not follow the same accessibility or privacy policies as Alaska Airlines. By selecting a partner link you agree to share your data with these sites.
Once we switch an aircraft to satellite internet service, you can expect.
20 times more bandwidthConnect at speeds 20x faster than our current inflight internet, fast enough to binge-watch your favorite TV series on a streaming service like Netflix™ or Amazon Prime™, or upload work files to the cloud.
More coverage than everAnchorage. Orlando. Kona. Milwaukee. Mazatlán. Internet will be available inflight virtually everywhere we fly.
Gate to gate connectivityGet online as your flight leaves the gate, and stay connected until you arrive at your destination, uninterrupted.
- Turn on your device's Wi-Fi, and choose the "Alaska_WiFi" network.
- Open your web browser (Safari®, Chrome™, etc.) and visit AlaskaWiFi.com.
- Choose what you’d like to do: free texting, entertainment, or the internet.
Tips to enhance your satellite Wi-Fi experience
When using free texting, turn your phone to silent or vibrate. Use headphones when listening to music or watching movies.
Mother Nature may have her way.
While you’ll now be able to use the system once your flight departs the gate, you may notice slower internet speeds during torrential rainstorms, while the aircraft is banking, or if there’s snow or ice on top of the plane. Also, service will be spotty north of the Arctic Circle, and will pause while flying over a small part of New Mexico and while the aircraft is being deiced.
Plan your uploads.
Our satellite internet system is speedy at downloading documents, but you may notice a delay with uploads. We recommend limiting the movement or uploading of large documents (those over 10 MB).
- Tap your Settings icon.
- Click the General tab.
- Hit the iTunes® and App Store.
- Use the toggle button to turn updates to the off position.
- Visit the Play Store.
- Click on settings.
- Tap Auto-update apps next.
- Make sure to select "Do not auto-update apps".
Can't get to the portal webpage?
Try clearing your internet browser cookies.
Use "Live help" on the portal for questions regarding the satellite Wi-Fi or entertainment.
Have concerns about your Wi-Fi experience?
Contact Gogo aquí "Esto indica que el enlace lo lleva a un sitio externo que puede no tener las mismas políticas de accesibilidad o privacidad que Alaska Airlines. Al seleccionar el enlace de un socio, usted acepta compartir sus datos con estos sitios". for help during your flight, or our customer care team for help once you’ve landed.