Requisitos para calificar para reembolsos

Is your ticket eligible for online cancellation or a ticket refund or credit?

Para cancelar su boleto en línea y recibir un reembolso o crédito, su reservación comprada debe:

• Have been issued at alaskaair.com, Alaska Airlines reservation call center or an Alaska ticket counter.
• Not contain a Tarifa Saver beyond the first 24 hours after booking. *
• No tener una tarifa gubernamental
• No haber transcurrido más de un año desde la fecha de compra original o en caso de boletos parcialmente usados, no haber transcurrido más de un año desde la fecha de salida original del viaje.
• No ser parte de la reservación de un grupo o paquete vacacional.
• Not contain an unaccompanied minor booked on a carrier other than Alaska Airlines.
• Have been ticketed using US dollars as the form of currency.

Refundable reservations that meet the criteria above may be refunded to original form of payment.

Wholly unused nonrefundable reservations, (including Saver fares) canceled within 24 hours of initial purchase may be refunded to the original form of payment, as long as travel commences more than 24 hours after booking. Vea nuestra política de cancelación de 24 horas para obtener más información.

After the first 24 hours, nonrefundable tickets may be issued a credit certificate or credit deposit into My wallet. Applicable change fees will be charged at the time the credit certificate or deposit is issued.

If your reservation is not eligible for an online refund or credit, you may still cancel it online to clear any service requests and make your seat available for those still traveling.

For more help, contact us.

*Saver fares may be canceled under our 24-hour cancellation policy for a full refund to the original form of payment. Las tarifas Saver son elegibles para un crédito del 50% del valor del boleto cuando se cancela al menos 14 días antes de la salida del primer vuelo en el boleto.