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A streamlined experience for seamless travel Our new lobby

We’re always evolving to bring you a faster, more efficient travel experience—starting before you get on board. That’s why you may notice things look a little different the next time you’re in an Alaska Airlines lobby. Our brand new Bag Tag stations provide a digital self—service experience that will make it even easier for you to have a seamless trip.

Here’s what to expect from our streamlined lobby.

Check in on the app, tag your bags, and go.

Our lobby kiosks no longer print boarding passes. To access your boarding pass, you'll need to check in through the Aplicación Móvil de Alaska Airlines. Unable to access your boarding pass before you arrive? See an agent to get a printed version. Para registrar bolsos antes de su vuelo, use nuestras nuevas estaciones de autoservicio digitales para imprimir etiquetas de equipaje, agregar un bolso o pagar su equipaje documentado.

Get the most out of our new lobby experience
Prior to your flight

Check in and access your boarding pass on your phone by using the Alaska Airlines app.

You can also use the app (or alaskaair.com) to add traveler details, pre-pay for bags, upgrade or change seats and check your flight status.
When you arrive No bags to check? Proceed right to security with your digital boarding pass. If you’re unable to access your boarding pass prior to arrival, you can also speak with an agent to receive a printed version.
Bags to check?

In the Alaska lobby, we’ve launched our new automated bag drop!

  1. Tag bag.

    Head to the self-service Bag Tag Station or Kisok and use your boarding pass QR code to print your Tags and place them on your luggage.

  2. Drop bag. The automated bag drop scans your bag tag to retrieve your reservation. Then you scan your ID. Facial scan matches your face with the photo on your ID. Your bag is dispatched and you’re on your way.
Lights, camera, baggage.

To see our self-service bag tag station in action, check out this video.

 
Traveling internationally? Verify before you fly.

Before your international flight, we must verify your identity with your passport—please bring it with you to the airport. If you’d like to save some time before your departure, you can verify your passport right from your phone by downloading the Airside Digital Identity app. If you’d prefer not to use the app, you can always see an agent at the airport to get your passport verified.

Visit airsidemobile.com para obtener más información.

Who can use Alaska Airlines Mobile Verify?
  • You must be a US or Canadian passport holder, aged 16 or older.
  • Each traveler must download the Airside app, create, and consent to share their digital identity from their own phone.
Funciona así:
  • Eligible guests download the Airside Digital Identity app and create their digital identity.
  • Your digital identity remains securely on your phone.
  • Before each international flight, open the Airside app, choose Alaska Airlines Mobile Verify and consent to share your digital identity for that flight.
  • Note: At this time, your reservation can only accept consent for one flight at a time—please wait until arriving at your destination to consent for your return flight.
Estamos para ayudarle. If you arrive at the airport and need in-person assistance to upgrade or change your seat, add a pet, or print your boarding pass—our customer service agents are standing by to lend a hand.